Payment Issues/Troubleshooting

Troubleshooting

• How do I reset my password?
• I can't reset my password.
• Something on your site is not working. Help?

Payment Issue

• How can I update my credit card information?
• How can I cancel my monthly donation?
• My card keeps getting rejected. Why?

Merchant Services Provider — UPGRADE

• Will the scheduled merchant services provider upgrade have any effect on my current donation?
• Will my donation transaction date change or be modified?
• Will the credit card descriptor that appears on my account statement change?
• Will there be additional bank or credit card fees associated with this upgrade?