ACCESS YOUR ONLINE GIVING ACCOUNT!
IT’S EASY, PEEZY, LEMON, SQUEEZY
Is your name misspelled on your fundraising page? Would you like to add a custom avatar to your donor profile? Need to update your address or credit card information? Looking for that option to resend a donation receipt? No problem! You can edit all of your personal information in the NEW Shriners Hospitals for Children donor profile account (automatically generated when you made your donation or created a fundraising page through Shriners Hospitals for Children).
1. CLICK "LOGIN TO YOUR ACCOUNT"
2. CLICK "FORGOT PASSWORD" TO RECEIVE YOUR RESET PASSWORD EMAIL
3. NAVIGATE AND EDIT YOUR DONOR PROFILE
1. CLICK “LOGIN TO YOUR ACCOUNT” ON LOVETOTHERESCUE.ORG
From the lovetotherescue.org homepage, roll over “Get Involved” and select Login to your account (or the login link at the bottom of the website). You can also click the “Manage my Donations” block found in your donation receipt email. Please note; when accessing your account for the first time you will need to use the email address that was provided when making your donation.
Accessing your donor profile is “Easy, Peezy, Lemon, Squeezy”
2. CLICK “FORGOT PASSWORD” TO RECEIVE YOUR RESET PASSWORD EMAIL
By clicking "Forgot Password" you will be creating a new password (when accessing your donor profile for the first time you will need to use the email address that was provided when making your donation).
After you click “Forgot Password” enter the email address you used to create your fundraising page or make a donation and click Send. You will be sent an email that includes a password reset link, follow the instructions to create a new password allowing you access to your NEW Shriners Hospitals for Children donor profile. Please be sure to check your spam/junk/promotion folders. If, after creating your account, you lose your password, please use the following instructions to reset your password — How Do I Reset My Password?
Having issues? Please contact our service and support team via donorsupport@shrinenet.org OR visit our online service and support center by clicking here.
Please note; when accessing your donor profile for the first time you will need to use the email address that was provided when making your donation.
3. NAVIGATE AND EDIT YOUR DONOR PROFILE
Now that you have access to your donor profile, you can edit and view all giving activity made through Shriners Hospitals for Children. There are several options within your profile, let’s review:
My Donor Profile (pictured below):
This will allow you to edit the following:
- Update/change your member profile image (by the way, you look AMAZING!)
- Update your credit card information (please note you will need to provide a billing address)
- Cancel your donation
- Delete your account
- View current and past individual fundraising pages/teams
- Manage any active recurring donations
My Donation History:
This will allow you to perform the following:
- View a list of historic donations you have contributed through Shriners Hospitals for Children
- Resend a receipt for any previous donations which can be used for tax season.
My Settings:
This area will allow you to make the following updates:
- Edit Name
- Update your phone number
- Update your address
- Update your password
Thank you for your devotion and continued support. It's because of caring people like you that Shriners Hospitals for Children is changing lives every day through innovative pediatric specialty care, world-class research, and outstanding medical education.
Having issues? Please contact our service and support team at donorsupport@shrinenet.org or visit our online service and support center by clicking here.
Additional Resources
Here are a few additional resources that may help. These are designed to help you become familiar with your account. We recommend that you read through them in order to better understand your supporter experience.
For supporters:
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